Solar4 – Sakura BPO

Solar Script Suited Connector v1

Inbound or Outbound Call

Inbound

Outbound

Hi, may I speak to Mr./Mrs. (), please? -- [CONFIRM ITS THE RIGHT PERSON AND CONTINUE]

Hi Mr./Mrs. (). This is from RateMarketplace. I'm reaching out on a RECORDED LINE for quality and training about your property on in . That's still your property correct?

Hi this is with RateMarketplace on a recorded line for quality and training. Is this Mr./Mrs. ()? -- [CONFIRM ITS THE RIGHT PERSON AND CONTINUE]

OK Great, Oh Hi Mr./Mrs. () Again, my name is about your property on in , That's still your property correct?

Contact Info

FirstName *

LastName *

Phone Number

Email

Address *

Address2

City *

State *

Zip *

Perfect!

The reason I'm reaching out is because our records indicate that you have expressed interest in saving money on your monthly electric bill by going solar. If you meet the minimum requirements, you could get a solar system installed for little to no upfront out of pocket cost. My job here is to make sure you meet the minimum requirements and pass your information along to a solar specialist if you are still interested. Okay?

Great! First, this is a single family home, correct? Not a condo, townhome, or mobile home, is that right?

Okay, and what would you say your average monthly electric bill is?

What is the name of your utility provider? *

Would you say your roof has no shade, a little shade, or a lot of shade? *

Asphalt Shingle Roof? *

Yes

No

Would you say your credit score is over 650?

And lastly, have you had any bankruptcies, foreclosures or short sales in the past three years? *

Yes

No

Great! That’s all on my end and it appears that you may qualify for the program. The next step is for me to bring on the verification agent so he or she can confirm that the information I submitted is correct. It’s only about 60 more seconds from here.

When I submit your information, you may receive a follow up call so you can get more information about the different options. This call may be made using what is called an automatic dialing system to call you, text you or send you pre-recorded messages about their services at the number you gave us even if you are on any state or federal Do Not Call Lists. Message and data rates may apply. Your consent here is not a condition of service. Is this okay?

As I bring on the verification agent, you may here a ringing in the background. I am still here. I will introduce you to the agent so stay with me.

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