A DV Form Script 2-26-2021
Use this if NO DATA ON FORM
Lookup Lead Source
Select Here is BLANK FORM
Additional Contact Info
, this is . Bear with me here. I'm going to pull up your house and then we'll see what we can do to save you some money on your mortgage.
] I'm showing your value around [
] ... does that sound about right?
EMPLOYMENT INFO FROM FRONTER [[Do you work for someone (a Company) or are you self-employed?]]
Is this your Primary Residence or an Investment Property?
Primary / 2nd Home
Investment / Rental Property
AND this is a single family home and not a mobile or manufactured home, correct?
MUST answer YES or you need to end the call.
So right now you owe about
year mortgage with a rate of
(Update Loan Amount and Rate below, as needed)
RATE [Enter or Update the Rate below]
estimate is OK
Since the mortgage has your credit score dropped below 640?
ASK: What is your credit score? (then choose below)
Since the mortgage have you had a Short Sale, Foreclosure or Bankruptcy?
In the last 12 months have you had a 30 day late on ANY mortgage?
[CLARIFY THE YES] Were you actually over 30 days late past your due date or did you just incur a late fee?
I'm showing here that you have a regular Conventional loan. Is that accurate or do you have an FHA or a VA loan?
And are you, your spouse or anyone else on the home title a US Veteran?
Are you or your spouse over the age of 62?
Are you interested in looking into a Reverse Mortgage as an option?
We're usually able to save homeowners an ADDITIONAL $300- $600 PER MONTH by combining credit cards, student loans and car loans. I can have my licensed Loan Officer analyze that option for you and email you somethign to look at. Do you owe anything on credit cards?
Credit Cards Total Balance (approximate)
Do you have a car payment (that's not a lease)?
Do you know the payoff for the car?
Do you have any other loans or student debt you want to review with the Specialist?
Cash Out Amount
New Loan Amount Incl Cash-out
Estimated LTV %
Lead Type Selection
Choose where this lead should go
Debt Consolidation (decent but not good credit $10k in CC ALL states)
Debt Settlement ($15k in CC horrible credit in these states AK,AL,AR,AZ,CA,DC,FL,IN,MA,MD,MI,MO,NC,NE,NM,NY,OK,PA,SD,TX,VA,WI,CO,CT,GA,IA,LA,MN,NH,NJ,OH,NV,TN)
Credit Failure - Down-sell Cashout in approved states or Debt Consolidation*
Potential Benefit Failure - Check rate and cash-out - NO BENEFIT? - **Make corrections to RATE or CASHOUT or LOAN AMOUNT or **END CALL**
LTV TOO HIGH - DO NOT PROCEED - **END CALL**
Cash out > $15,000
DV Failed Reasons
Already refinanced. Needs 6 payments made
Has a short sale, BK, foreclosure, forbearance
Low rate and doesnt want cash out
LTV too high
No Income or can't verify income
No or low Mortgage and no cash out
No time to talk
Non - English speaker
Not Decision Maker
Not SFR, Condo, or Townhome
I have everything I need here. I just need to bring on my Licensed Loan Officer to quote your rate and payment savings.
(Must be read word for word) If the loan officer needs to do any followup calls, their call would override any state or federal no contact registries you may be on just so they can get a hold of you and get you the information. Is this Ok? Great! (PRESS SUBMIT and Follow hand-off script)
If you are human, leave this field blank.