Mortgage Form 2 with Script 12-21-2020

Hi, (()). [DO NOT ASK "HOW ARE YOU?"] -- [CONFIRM ITS THE RIGHT PERSON AND CONTINUE]

(()), my name is , on a recorded line, with American Mortgage Advisors. We spoke with you about 6 months ago regarding your home loan situation and was wondering if you've been able to refinance into a new low mortgage rate in the 2% range within the last 6 months?


[refinanced in the last 6 months?]
Is your rate under 3.5%? [WAIT] What rate do you have?
estimate is OK
City
State
Zip Code

OK well rates are easily under 3% right now and I can get you a quick quote just to see if it makes sense and how much money you can save. Are you still at in ?

AND this is a single family home and not a mobile or manufactured home, correct?
MUST answer YES or you need to end the call.
Since the mortgage have you had a Short Sale, Foreclosure or Bankruptcy?
In the last 12 months have you had a 30 day late on ANY mortgage?
[CLARIFY THE YES] Were you actually over 30 days late past your due date or did you just incur a late fee?
And are you, your spouse or anyone else on the home title a US Veteran? *


Credit Failure - DO NOT PROCEED - **END CALL**

You already have a REALLY GOOD interest rate.

We're usually able to save homeowners an ADDITIONAL $300- $600 PER MONTH by combining credit cards, student loans and car loans. I can have our Specialist analyze that option for you. About how much do you owe in credit cards?


Because of your credit score, we can help you with some of these debts so you can get them paid off and reduce your monthly payment right away.

Are you currently employed with an income of at least $1500 per month?
Are you currently enrolled in any Debt Settlement or Debt Forgiveness program?


Potential Benefit Failure - Check rate and cash-out - NO BENEFIT? - **Make corrections to RATE or CASHOUT or LOAN AMOUNT or **END CALL**


LTV TOO HIGH - DO NOT PROCEED - **END CALL**


Additional Qualifiers


Additional Contact Info

Rebuttals

Hand-off Script

You do have 3-4 minutes to discuss your benefit analysis with my loan officer, correct?

(Must be read word for word) OK great! What I need to do now is bring on my loan officer. When I submit your information, if the loan officer is on the phone they may call you in the next 24-48 hours and their call would override any state or federal no contact registries you may be on just so the lender can get a hold of you and get you the information. Is this Ok? Great! (PRESS SUBMIT and Follow hand-off script)