SAY THIS WHILE ON HOLD [Step 2]
just stay on the line , your call is very important to us //REPEAT// your call is getting connected, please stay on the line //REPEAT// please stay on the line , your call is very important to us, I appreciate your patience //REPEAT//
Hi, [Funding Agent ] I have   with  [] on the line with us, they are depositing  monthly and they're interested in funding. [Funding Agent], will you be able to help  today?
[They will always say YES! and take the call from there]
I’m going to leave the call now. Have a great day!